We have an immediate need for a House Manager for our concerts!
Although the artists are responsible for the ultimate quality of a stage production, the house manager is responsible for ensuring that the audience has a safe, relaxed and pleasant experience in the venue. Not only does this individual relate to the audience as a host, but he must also coordinate with the box office manager, stage manager, and ushers.
Prepare the Space
The house manager assumes control of “the front of the house” — this means the space beginning at the outside entrance to the venue and extending to the foot of the stage. If there are programs to be handed out prior to the performance, the house manager makes sure that the right amount are available. The house manager does a “walk through” of the venue to verify that the house is clean and presentable for the audience. If there are signs or notices relevant to a particular show, such as “no flash photography” or “no use of cell phones” the house manager makes sure those signs are in place.
Manage the Ushers
Ushers take tickets and lead patrons to their seats. The house manager schedules, trains, and supervises these ushers. This means making sure that ushers have a sense of the seating scheme, so that they can lead patrons to their seats in the quickest possible way. Some ushers may be assigned to hand out programs. Ushers must also be made familiar with the latecomers policy. The house manager makes sure that ushers have whatever supplies are needed to their job, such as a flashlights.
Oversee Box Office
The house manager works closely with the box office manager. If there is a dispute about tickets — for example, if a patron mistakes the date on her ticket and shows up on the wrong night, the house manager may have to help resolve the situation. If there is a waiting list, the house manager coordinates with the box office manager to determine which audience members will be seated.
Confirm Show Time
In addition to working with the box office manager, the house manager is in close contact with the stage manager. If there are latecomers, and a need to delay the start of the show, the house manager alerts the stage manager, who is managing the production as it happens. If some of the stage action takes place in and around where the audience is seated, the house manager makes sure that the aisles are clear of people’s feet or their belongings.
Email us or call us if you are interested in being part of the team!